Live Chat Support in Hosting
As we consider the fact that a number of issues are easily resolved when you talk to a live person, we provide a live chat service for all of our potential and existing customers. The chat is online every day and our support agents can assist you with a number of questions and problems. In case you aren't our client yet, you'll be able to learn more about our hosting plans and the web hosting environment in general in order to be certain that your websites will work properly on our servers. In case you already have an account and you've got some questions or you have any issues with some of our solutions, you will be able to join us on our live chat and we will supply you with the required details or assist you to troubleshoot the problem. You'll have to open a support ticket for some troubles which require longer time or the help of a sysadmin, still for numerous standard issues you can receive help on the spot.
Live Chat Support in Semi-dedicated Servers
We provide live chat support that is available to all our prospective and present customers. In case you are searching for a new website hosting account, you'll be able to chat in real time to one of our agents and obtain more details about our semi-dedicated servers so that you can select the optimal plan for your websites. In the event that you already have an account with us, we'll be able to assist you in a timely manner with general, billing and first-level technicalissues. Even though in some cases you'll need to open a ticket because there're situations that cannot be resolved on the live chat, we'll be able to help you with lots of basic tasks, for example setting up an e-mail account in an e-mail client or redirecting one domain name to another one. Thus, you will receive quick assistance and you will save many hours.