In spite of the fact that the hosting service provided by the different companies is nearly the same, every provider has got their own platform with its own modifications and different ways to perform specific operations. In cases like this, an info-rich knowledge base will be stunningly useful both for people with no previous experience and for technically capable individuals who will sooner or later discover how particular operations are carried out, but will lose some time in the meantime. The aim of such a knowledge base is to help make the service quick and easy to use, saving users lots of time and efforts. The result is gladder clients, as they can effortlessly find the info they are seeking, and a lot less work for the customer support staff members, because usually the vast majority of the inquiries and difficulties that clients have got are already enumerated in the knowledge base. Provided that the articles themselves are well-written and cover more topics, you’ll be able to get to know more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Hosting

Our hosting plans come with an in-depth knowledge base where you can find information on all the complications that you could run into and their resolutions. You can find out how to set up and administer a mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your email client are accurate, but yet you’re unable to send emails, for example. We have tried our utmost to be as thorough as possible and to cover all possible options so as to help you save time and energy and to present you with different solutions for each and every problem. The knowledge base contains informative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in every Control Panel section, whilst if you would like to browse through the full article list, you should visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled a comprehensive online knowledge base for all our present and potential customers, so if you order a semi-dedicated server account through us, you’ll be able to find any info that you are searching for at any moment. We have a vast number of informative help articles, which will help you understand better what’s happening in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are only 2 instances. Our detailed tutorials will help you do anything you wish – unzip an archive, import a MySQL database, redirect a domain, etc. Moreover, we also have troubleshooting instructions, which will allow you to find out what precipitates a specific problem and the probable solutions for it. In case you are not able to send e-mails or your domain name opens an HTTP 500 error message, for example, you can consult our knowledge base and correct the issue without delay. The articles can be accessed through any section of the Control Panel, as well as through the all-inclusive Help section.