Support and Help Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Warranty

  • Our tech help crew is online 24/7/365 to handle all of your support needs. Every ticket you post to us will be resolved within maximum 60 minutes. If your case requires the assistance of one of our administrators, we’ll address the ticket to the technician on duty and will notify you that the issue is under control.

  • Top quality support service

  • Qualified Tech Help Service

  • Our client help Department is going to be working for you day–and–night to to reply to all help inquiry tickets that you send to us. We offer client support for the software that are pre–installed on your web server. These include our in–house made Web Control Panel, the selected OS as well as the server admin panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Web Control Panel that is provided cost–free with your virtual server, you’ll discover an information–rich Help section, consisting of all you need to have knowledge of when working with your web–sites and applications. We have incorporated a wide array of how to articles and reviews and video guides that present the primary website management duties in an easy–to–understand manner.