Q: What does the website migration service include? Will my site be safe?
A: The web site migration service offered by ND Technology is completely free of charge and involves moving all your web files, databases and emails from your current hosting provider to your new web hosting account with us. We’ll also fine–tune all the configuration settings necessary for your web sites to be completely operational on our leading–edge cloud hosting platform.Our techs are fully capable of transferring any kind of site. With years of work experience in this field, they’re experts in the specificities of our cloud hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, transferring a custom–built app with a lot of custom libraries is as easy as moving a plain WordPress–based weblog.
Q: How long will the web site migration procedure take?
A: We try to accomplish all web site migrations as quickly as possible. Yet, we do not have a fixed time frame for website migrations. There are several variables that you have to take into consideration – the mere size of your website and the workload of our web site migration team, etc. We constantly try to carry out each migration in less than 48 hours. With less sizeable sites, our staff usually manages to finish in less than 24 hours.
Q: My personal privacy is vital to me. What information do you need to have?
A: We do not require any personal details. We’ll require, however, the login information for your old web hosting account as well as the name of the website that you wish to move.
Q: My old web hosting account has delicate info inside. How can I rely on you?
Q: Will there be any downtime for my web site?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your old web hosting provider. When the transfer is completed, we’ll make sure that everything is working correctly and that the integrity of your data is not jeopardized prior to notifying you that the transfer is done. Then we will explain to you how to move the domain name over to your web hosting account with us and how to edit your DNS records.
Q: Will my present hosting provider need to provide any info/assistance?
A: No. We will never touch base with your hosting provider about anything. They will not be aware of the web site migration either.
Q: Which web hosting platforms do you support?
A: We support all Linux–powered hosting platforms. In essence, if we can obtain access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we don’t support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.